Process • Step 1: Define the Problem. What is the problem? . .. • Step 2: Clarify the Problem. ... . • Step 3: Define the Goals. ... . • Step 4: Identify Root Cause of the Problem. ... . • Step 5: Develop Action Plan. ... . • Step 6: Execute Action Plan. ... . • Step 7: Evaluate the Results. ... . • Step 8: Continuously Improve.,. . Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks to complex issues in business and technical fields. . . define . You may encounter problems often in your personal life, in your professional life, and in your community. Any sort of problem can be daunght, but taking time to define a problem may help make it easier to find solutions. Start by gathering information about the problem. Then, work on putting the problem into words. After that, analyze what you have written to look for possible solutions to the problem. ...